Cookies and our Privacy Policy

Cookies -


We use cookies to collect information about you when you visit our site.


The following are examples of information we may collect with these technologies: Web pages you view, links you click and IP address.


Cookies are a standard method of registering user preferences when people use websites, to ensure a better and more personalised experience. These preferences are stored in a file on your computer's hard disk drive. For example, a cookie may contain your login name so we do not have to ask you this question each time you visit.


Our website uses both persistent and session cookies. Persistent cookies are cookies that stay on your computer permanently until you "manually" delete them. Session cookies delete themselves automatically when you leave a website and go to another one or shut down your browser.  These cookies do not store any personal details relating to you, nor do they store any payment card information.


To provide a better and more focused offer to our customers we also use Google Analytics.  These cookies are used to collect information about how visitors use our site.  We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.  Click here for an overview of privacy at Google.


For more information about cookies, including how to enable cookies, change your browser settings and find and delete cookies on your hard drive, please refer to your web browser's help menus or visit





Privacy Policy -


This privacy policy sets out how Hoopers uses and protects any information that you give us. We collect information about you when you make an enquiry via the website or subscribe to our mailing list. We also collect information when you voluntarily complete consumer surveys, subscription requests in store or enter competitions and prize draws.


We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.  We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address or your home address which you have provided. If you wish to stop receiving these emails please click on the "unsubscribe" link on the promotional email, or telephone FREEPHONE 0800 318216.


We will not sell, distribute or lease your personal information to third parties unless we are required by law.


If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.  You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Hoopers Head Office, Mount Pleasant Road, Tunbridge Wells, Kent TN1 1QT.


The Hoopers website and promotional emails are managed by Hoopers. Your comments are valued and can be made via the enquiry page or in writing to: Website Administrator, Hoopers, Mount Pleasant Road, Tunbridge Wells, Kent, TN1 1QT.


Our website contains links to other websites. This privacy policy only applies to this website, when you click on a link to another website you should check their privacy policy.