LA PRAIRIE Appointment
Hoopers Stores
La Prairie’s iconic Skin Caviar moisturiser has been re-launched with two uniquely lifting and firming textures to discover: richly hydrating LUXE or light and airy SHEER.
For a limited time, book in for a complimentary service to experience the new caviar creams.
The Multi-Dimensional Lift: a 20-minute express facial using the Skin Caviar cream of your choice.
The Caviar Icon Discovery: a 10-minute sensorial hand and arm massage to discover the two creams.
Plus, receive a complimentary* 5ml Skin Caviar Luxe Cream sample with your service.
*One per customer, while supplies last. Customer must enrol in La Prairie’s client service tool to be eligible to receive the sample.
DELIVERY
Please note our last guaranteed delivery date for Christmas is 12pm Friday 16th December. Please note some delays may be incurred due to postal strikes.
BY POST: All deliveries will be despatched using Royal Mail or Parcelforce. An email confirmation will be sent once your order has been despatched. This will allow you to track your delivery for items sent using Parcelforce. Please note we do not currently offer overseas delivery.
Standard delivery cost is £5.00. We aim to ship your goods on the day your order is received, up to 2pm, Monday to Friday. Alternatively, if you order after 4pm or over the weekend your order will be dispatched the next working day. Please allow up to 5 working days for delivery.
If you are out when delivery is attempted Royal Mail or Parcelforce will leave a card. You are then able to rearrange delivery or collection. Additional Royal Mail charges may apply.
Please note some delays may be incurred due to postal strikes
TO STORE: Orders will arrive in store within 5 working days. You will be sent an email confirming your package has arrived in store and which department you will be able to collect it from.
RETURNS
We are happy to refund or exchange goods purchased from Hoopers online. Goods must be returned within 14 working days of receipt, in perfect condition, together with your delivery note as proof of purchase, completed with reason for return or exchange. A pre-paid returns label will be enclosed with your goods.
Refunds will be given in the same payment method as the original transaction. For items that are excluded, please visit our Returns page for information.
This does not affect your statutory rights.